Privacy Policy

1. Information We Collect

We collect the following categories of personal information:

a) Information You Provide Directly

• Contact Form Data: Full name, email address, phone number, and message content when you submit an inquiry through our contact form.
• Quote Requests: Shipment details, cargo type, origin/destination, and company name when requesting freight quotations.

b) Information Collected Automatically

• IP address, browser type, operating system, referring URLs, and pages visited (via standard web server logs).
• Session data strictly necessary for site functionality.

We do not collect credit card numbers, Social Security numbers, or other sensitive financial data through this Site.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries, quote requests, and customer service questions.
• Provide, operate, and improve our logistics and freight forwarding services.
• Send administrative communications (e.g., service updates, confirmations).
• Comply with legal obligations under U.S. federal and state laws.
• Detect and prevent fraud or unauthorized access to our systems.
• Analyze usage trends to improve our Site and user experience.

3. Legal Basis for Processing (GDPR / International Users)

For users in the European Economic Area, our lawful bases for processing include: (a) your consent when you submit the contact form; (b) legitimate interests in operating a business and responding to inquiries; (c) compliance with legal obligations.

4. Disclosure of Your Information

We share your information with the following categories of third parties:

• Service Providers: Trusted third-party vendors (e.g., email delivery, web hosting, CRM systems) operating under confidentiality agreements.
• Shipping Carriers & Agents: International freight agents and carriers necessary to fulfill your logistics request.
• Legal Authorities: When required by law, court order, or governmental authority (e.g., U.S. Customs and Border Protection), or to notify users of a data breach as required by applicable state laws.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred with appropriate notice.

5. Your Privacy Rights (CCPA/CPRA & State Laws)

Depending on your state of residence (including California and Florida), you may have the following rights regarding your personal information:

• Right to Know/Access: Request what categories and specific pieces of personal information we have collected about you.
• Right to Delete: Request deletion of your personal information, subject to certain legal exceptions.
• Right to Opt-Out of Sale or Sharing: We do not sell or share your personal information for cross-context behavioral advertising.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

Exercising Your Rights:
To exercise any of these rights, please contact us at: Tony@interport-cargo.com.
Verification and Response Time: To protect your privacy and security, we will take reasonable steps to verify your identity before fulfilling your request (such as asking you to confirm information we already have on file). We will respond to verifiable consumer requests within forty-five (45) days of receipt.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Generally, data submitted via contact forms is retained for up to three (3) years from the date of collection, unless a longer retention period is required by law.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption on data transmission and restricted access to personal data. However, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security. In the event of a legally reportable data breach, we will notify affected individuals in accordance with applicable laws.

8. Cookies and Do Not Track Signals

• Cookies: This Site uses session cookies strictly necessary for functionality (e.g., form submission). We do not use advertising or behavioral tracking cookies. You may disable cookies in your browser settings; however, some Site features may not function properly.
• Do Not Track (DNT): Some web browsers transmit "Do Not Track" signals. Currently, our Site does not respond to DNT signals or similar mechanisms.

9. Children's Privacy (COPPA)

Our Site is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will promptly delete it.

10. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Material changes will be posted on this page with a revised "Last Updated" date at the top of the document. Your continued use of the Site after changes are posted constitutes acceptance of the updated Policy.

12. Contact Information

For questions, concerns, or privacy requests, please contact our Privacy Officer: